Summer Alpha Updates

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dbltnk
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Summer Alpha Updates

Postby dbltnk » 16 Jul 2016, 15:56

We are just deploying the launch patch for Summer Alpha.
The EU server will start at around 17:00 CEST (16:00 London / 18:00 Moscow).
Please patch your client before logging in.
US server: 22:00 CEST (1 PM Western / 4 PM Eastern)

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dbltnk
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Re: Summer Alpha Launch Patch Incoming

Postby dbltnk » 16 Jul 2016, 16:56

We have just started the EU server. Cannot log in? Restart and patch your game client. The US server will start at 22:00 CEST (1 PM Western / 4 PM Eastern).

Streamers: To get hosted on our front page send your channel to alex@fairydist.com.

zerus
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Re: Summer Alpha Launch Patch Incoming

Postby zerus » 16 Jul 2016, 17:37

It says my nickname is not allowed :(. Did someone steal it, or is it due to lag?

EDIT:

NVM, it was due to lag. It worked now.

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dbltnk
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Re: Summer Alpha Launch Patch Incoming

Postby dbltnk » 16 Jul 2016, 17:41

We are experiencing server lag right now. We are investigating the problem and will keep you updated. Sorry for the delay. We are restricting access to a lower number for a short time. Will increase the numbers and/or add new servers soon.

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dbltnk
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Re: Summer Alpha Launch Patch Incoming

Postby dbltnk » 16 Jul 2016, 18:28

Update: Server Lag
The game server is currently slow due to what looks like a physics problem. The problem is NOT our hardware and we can NOT fix it by adding more servers. Please hold on tight while we fix this. No ETA yet. Thanks a lot for you support and your patience!

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dbltnk
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Re: Summer Alpha Launch Patch Incoming

Postby dbltnk » 16 Jul 2016, 20:25

Update: Solution Found
We think we have a solution for our lag problems. We will soon wipe the EU server and start it new. When this works we will also start up the US server. From this point on the lag should be gone and there will be no more wipes. Thanks for your patience.

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dbltnk
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Re: Summer Alpha Launch Patch Incoming

Postby dbltnk » 16 Jul 2016, 21:52

Status Update:
- The EU server will be wiped soon and restarted with a strict login queue. ETA: 30 minutes.
- The US server will be launched once EU is fully stable. ETA: 1 hour.
Thank you for your patience and your support. We could not make this game without you.

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dbltnk
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Re: Summer Alpha Launch Patch Incoming

Postby dbltnk » 17 Jul 2016, 00:14

We are just booting up two new game servers. One for EU and one for US. This will significantly reduce the login queue times. Enjoy and thank you for your continued support!

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dbltnk
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Re: Summer Alpha Updates

Postby dbltnk » 17 Jul 2016, 11:14

We are going to work all through Sunday to improve login queue times. Thanks for your patience and for your support, everybody. You rock.

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dbltnk
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Re: Summer Alpha Updates

Postby dbltnk » 17 Jul 2016, 23:15

Queues are nearly gone: We have removed login queues from Sirocco, Chinook and Pampero. Mistral will follow soon. Next thing on our to-do list is to reduce server lag. Thanks again for your patience!


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